Where are you located?

We are located in Los Angeles, CA.


Which carrier do you ship with?

We ship with USPS or FedEx.

What Shipping Methods are available?

My DDS Supply ships all items via USPS or FedEx or Freight when needed.

Returns and Refunds

Can I cancel my order?

Orders that you submit online are processed immediately and may not be cancelled, and you may need to wait until you receive the merchandise in order to return it.

Can I return a product?

Once an item of merchandise is delivered to you, you can return that item within 30 days of delivery. To be eligible for a return, your merchandise must be unused and in the same condition that you received it and must be in the original packaging.

After we have received your valid return, we will send you an email to notify you that we have received your returned item.

We will provide one of the following within a reasonable time: an exchange of merchandise for the item returned, a non-transferable merchandise credit, a credit to the payment card or original method of payment used to pay for the item, a check, or another remedy that we determine in good faith is appropriate in the circumstances.

How do I initiate a return?

To initiate a return, please email us at

For items that are manufactured by another party and resold by Us, please do not send such item back to the manufacturer.

Still looking for answers?

If the answers you're looking for aren't in our FAQ, please send us an email by completing the form below.